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It is beautifully landscaped and has endless pools, aqua water and sand like powder. Pillow Horrible. We search up to sites for the lowest prices. Don't worry Our server Juan did a wonderful job guiding us through our interesting experience. Dear Canche, Thank you for your kind comments. There is no coffee to go. We reiterate once again our sincere apologies for the inconvenience. I complained to the staff multiple times with no luck. Report response as inappropriate Thank you. It is an adult only experience. Date of stay: February Trip type: Travelled as a couple. If you are afraid of the dark this might not be for you. We appreciate your input. Forget about your coffee in the morning you have to wait to get seated at a table at a restaurant before you can get your cup of coffee. Dear Jennifer, We appreciate the time you took to share your experience with us, we want to say that we are proud to read your good comments about your stay. Very disgusting. You have to go get your own drinks and of course no food on the pool you have to get dressed wait an hour to get a table to have lunch at the pool. So we ended up eating at the open buffet most of the time. I would give it below zero rating as far as service. Also, we appreciate your feedback during your last stay as it is very important to us; your comments have been shared with our members of our management team, since your experience helps as a tool for us to locate our areas of opportunity to work improving our services and facilities and resolve them promptly and efficiently. Beautiful peacocks roam about. Unless you buy a whole bottle forget about your wine. We need some information in order to make a proper investigation to contact the corresponding departments and staff to verify the information: name at which the reservation was made, the dates you were staying and your room number. Overall, if you are looking for a filthy and disgusting place to stay, then this is the best hotel. The only trouble we had was getting a reservation for dinner at one of the exclusive restaurants. Like saving money? It gives us great pleasure to know that you enjoyed your stay with us. So finally after 2 hours of waiting I got the extremely basic ocean view room. The food in the restaurants are horrible, eigher overcooked or no flavours. Not to mention the Tofu was hard and chewy. Pool is not heated. He booked us in and explained the way all things work at the hotel and we had an amazing time. Lowest prices for your stay. We have sent you a private message, we need some information in order to make a proper investigation to contact the corresponding departments and staff to verify the information: name at which the reservation was made, the dates you were staying and your room number. Show Prices. The equipments in the gym are all rusted and broken. There was hair and other unknown stains on the bed and pillows. No Jacuzzi. It is a pleasure to know you enjoyed the changes we are constantly making to provide better services for our guests.

I recommand you this hotel. We ate at many different restaurants, all great. And forget about getting a glass of wine. There are also a few nightclubs and great bars. Best Regards, Ricardo de la Paz. Dear Guest, It gives us great pleasure to know you knew how to make the most of your vacation by doing all the things you mentioned, since trying different places to eat and visiting many places for entertainment, casino pyramide worms really understood the true concept of our resort, which is to offer all our guests many options of entertainment, food, drinks and much more.

Besides the Ocean, everything in this hotel sucked. Ask sylvainc about The Pyramid at Grand Cancun. We are glad to know that Black Hole met your expectations, we are constantly innovating in order to provide our guests with a variety of food and beverage options to meet all your needs.

We were looking for somewhere to stay for few days in Cancun and was directed to Carlos What an amazing person. My wife and I had the worst experience.

Riverbelle mobile australia tried to find a please click for source to talk to but no one wanted to help and the staff kept telling me casino pyramide worms the manager was busy and not https://smotri-prikol.fun/casino/station-casinos-boarding-pass-sign-in.html. All in all we really enjoyed our stay.

My sister and I stayed at this beautiful resort. We were so glad we chose to take part in this wonderful and sometimes comical experience. Beside the Ocean, the two shows were amazing and thoroughly enjoyed. In the same way, we are glad to know that you could enjoy the Gourmet Experience we offer, in any restaurant or food service, the quality and flavor of our dishes are an authentic culinary experience, for this, we use the best ingredients of the most high quality, as well our team of chefs and cooks strive to make every dish an experience for the guest.

Also wonderful breakfast and lunch buffets for quick meals so we could get back to the beach in a hurry! Dear Guest, We appreciate your feedback during your last stay as it is very important casino pyramide worms us; your comments have been casino pyramide worms with our members of our management team, since your experience helps as a tool for us to locate our areas of opportunity to work improving our services and facilities and resolve them promptly and efficiently.

The Pyramid at Grand Cancun. It will be an honor for us that you soon have the opportunity to return and so, we can confirm that the service will continue to exceed your expectations. See all 2, reviews.

The food was extremely bad, my wife ate bread and cheese most of the time. We would be honored to welcome you again on your next vacation. Log in to get trip updates and message other travellers. I carried my luggage after waiting 2 hours to check in. By last, we appreciate the special comments for our staff members, of course we will congratulate him for his excellent work. Pyramide c'est un oui!!!! Carlos thank you so much and I will definitely be back. Nothing kinky, just not for little kids. Also it is not far from the airport. Guests 1 room , 2 adults , 0 children Guests 1 2. I don't want to go into too much detail so as not to create a spoiler for anyone else who decides to take part in this experience. It is immaculately clean. I stayed at the Pyramid for 4 days and wanted to say that Carlos Cepeva assistant GM was an absolute star. Also, definitely book the ocean view room because it's waaaayyyy nicer than the lagoon view rooms. They wanted to put me in Garden room when I had paid for Ocean view room. The idea is to touch and savor your food without a preconceived idea due to sight. It is a unique experience to say the least. We appreciate you recommending us and we hope to see you again soon. Towels horrible. In the same way, we are very pleased that your stay with us was so relaxing. Freshly painted the smell was horrible. It is done in an almost pitch black room. It is the most ridiculous accommodation i have been to. Dear Rita, First of all thank you for taking the time to write your comments about your experience, we are sorry that our services didn't satisfy your expectations, moreover we want you to know that hearing to our guest always help us to improve our services and to avoid this kind of situations to happen again, once again we are sorry for the inconvenience and thank you for helping us to improve. The food took almost 40 minutes to come out and the waitress was very rude and ignored us most of the time. Would definitely go back!! Each time they promised to send the cleaning crew, but no one would show up. It is by reservation only and only a limited number are in the room at one meal. Fabulous shows in the atrium in the evenings. Review of The Pyramid at Grand Cancun. Staff was courteous and friendly. Tim Halilaj. One of the highlights was a specialty restaurant called the Black Hole. My reservation was lost. There is No service. Dear Tim, Thank you very much for sharing such kind comments with TripAdvisor readers, we are pleased you enjoyed your stay with us, it was an honor having you.